To guarantee all our guests maximum anti-contagion security, all the staff of “Masseria Le Dimore” are working daily on safety rules and protocols that meet the guidelines on hygiene and cleaning and compliance with all safety protocols. , in compliance with the directives of the competent authorities, always guaranteeing the quality of the experience without losing the familiar and welcoming atmosphere that distinguishes us.
Daily check of staff health;
Checking the guests’ temperature before check-in;
Protective panels and screens between staff and guests;
Disinfectant gels and sprays for hands and surfaces available in common areas;
Possibility of contactless check-in and check-out;
Contactless electronic payments available;
First aid kit available.
Living room, rooms and common areas
Private and exclusive outdoor patio for each room;
Professional cleaning company;
Use of effective products against Coronavirus;
Disinfected and isolated rooms between stays;
Clean and sanitized textiles from professional laundry;
Outdoor breakfast patio with tables spaced, cleaned and disinfected after each use;
Breakfast served at the table;
Sterilization of plates, cutlery, glasses;
Absence of contaminants in common areas (such as newspapers and menus);
Regular cleaning and disinfection of all high-contact surfaces.
Special booking and cancellation policies
In the event of cancellations or waivers beyond the contractual terms, directly dictated by the Covid-19 health emergency (for example in the case of certified virus positivity, quarantine, inability to travel) no penalty will be applied. For any amounts already paid, it will be possible to take advantage of the credit via voucher.